FAQs

Below are the answers to some of our most frequently asked questions. If you still have a query please email [email protected] or call 01367 252486.

Visiting

Booking Your Visit

Paying For Your Visit

On-Site Experience

  • What is there for families to do?

    Families are welcome in the House with information for children in most rooms. Visit the Learning Barn for trails and craft activities that can be taken outside with you and the Meadow games chest for some outdoor games.  

Tearoom/Shop

General Questions

  • Can I bring a picnic?

    Yes, and in addition, our tearoom will also be open. We ask visitors who wish to picnic do so on our back meadow rather than the tearoom lawn. 

  • Can I bring my dog?

    Dogs are welcome on site but must stay on their lead however dogs are not allowed in the House or walled garden. All guide dogs, assistance dogs and emotional support dogs are welcome in the House and walled garden, please let staff and volunteers aware when you enter the House. 

    Please do not leave pets unattended in parked cars. 

    If we become aware of a distressed dog in a vehicle, staff will attempt to locate the owner and may contact emergency services for the dog’s welfare. 

  • Is it permitted to smoke / vape anywhere on site?

    We would ask our visitors to use the back meadow area to smoke or vape away from other visitors. No smoking is allowed in any of the buildings on the estate. 

  • Is photography allowed?

    Visitors are welcome to take photographs during their visits; however, please adhere to the following: 

    • Do not use flash photography, protruding lenses, and tripods, “selfie sticks” or other extension equipment. 
    • Do not cause inconvenience to other visitors or behave in a way that put any objects on display at risk while taking photographs. 
    • Do not take photos of any objects forming part of temporary or special exhibitions where signage clearly specifies a “no photography” policy. 
    • For security reasons, do not video or film without express prior permission. 

    Visitors are welcome to upload photos of objects on display that they have taken for their personal, non-commercial use to their personal Instagram, Facebook, Twitter, or other social media with appropriate attribution to the Society of Antiquaries of London so that it is clear the objects from which the photos have been taken form part of the Society’s collection. Please tag our Facebook page, Twitter, or Instagram Account.